If for any reason you do not absolutely love your selections we will gladly offer you:
- issue a 100% refund for the value of the merchandise
- or exchange your item for the new one
- or replace your instrument to another one, which will correspond to your expectations in quality
- The return is available within 30 days of purchase
- All purchases returned within 30-60 days after shipment are subject to 10% restocking charge
- No returns are accepted after 60 days
Please note:
- Make sure the items are in their original undamaged condition
- Sterile and disposable products, instruments damaged beyond repair, special orders, discontinued items and sterilized instruments are not subject to returns
- Original shipping and handling fees are not refundable
- Offers are subject to adjustment due to returns, cancellations, and exchanges
If your instruments (the items of other manufacturers are welcome as well) are damaged we will gladly offer you:
Please note:
- Our experts should ensure, that the damaged items are service due, so please contact customer service department to fill out the RGA form to accelerate the checking procedure.
- The instruments should be sterilized before shipping back
- During the repair process the price of service can be changed and\or the instrument can be beyond the repair
- exchange or replacement of the new items with discount 40% off retail price
