Payment and Shipping
Payment
100% secure payment accepted via Amex, Visa, or MasterCard. Payment by invoice is available for US customers only, who have previously filled out a credit application form. Please contact Customer Service Department to obtain the form.
If you are tax exempt or have a resale certificate, please contact us and send us a copy of your valid state-issued certificate.
Shipping policy
RUMEX International gladly offers:
- Free shipping on orders over $100 regularly.
- Free shipping on all orders during promo months. Follow RUMEX news to save big!
- Free shipping on orders with NEW ITEMS.
Please note: Free shipping is provided by UPS (ground) and may take several days.
Main Terms
RUMEX International shipping is covered by UPS, FedEx, and USPS. Shipping rates and lead-time are calculated automatically on the website according to the terms and conditions provided by the forwarders.
Contactless delivery is available as a delivery option. For contactless delivery, please use USPS as your shipping provider. The order will be delivered to your private mailbox.
Available product lines, shipping rates and fees vary depending on the delivery address and quantity of the items on your order. You may receive several shipments to complete your order.
Order confirmation will be sent by e-mail within 24 hours after the order has been received. Please note that we are closed on Saturdays and Sundays, as well as during public holidays.
Please, note that, sometimes:
- The lead-time can be changed by the forwarder
- The lead-time can be changed if your order contains made to order items
In all cases mentioned above, RUMEX Customer Service Department will notify you immediately. Despite all unexpected issues we do our best, that you receive your order on time. Explore our shipping statistics.
For more information, please contact us :
Tel: 1 727 5359600
Toll Free: 1 877 77 RUMEX
Email: usacs@rumex.com